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PPM 86-200-1 Student Grievance (Procedure) on www.olc.edu

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                                                                                                       86-200-1
                                                                                         BOT 08-07-08, 01-31-13
                                      Student Grievance Procedure
Step 1:	  Student, hereafter referred to as grievant, will submit a written grievance within ten 	
	  working days of the incident to the District Director of the center where the student is              
          registered, with proper documentation and stated outcomes.
Step 2:   District Director will attempt to resolve the issue by calling a meeting with the 		
	  concerned parties. This meeting will be called within five working days of receiving the 	
	  written grievance from the student.
Step 3:   If the issue is not resolved at this level, the grievant will take it to the Local Board at the 	
	  next scheduled meeting. If the Local Board is not scheduled to meet within ten working 	
	  days, a special meeting will be called within ten working days to deal with this issue in a 	
	  timely manner. 
Step 4:	  If the issue is not resolved at this level within five working days, the grievant will take it 	
	  to the Coordinator for Support Services within the ten working days.
Step 5:	  If the issue is not resolved at this level within five working days, the grievant will take it 
          to the permanent Sub-committee “Appeals Committee” which consist of members from 
          the Student Services Committee in the ten working days.
Step 6:   If the issue is not resolved at this level within five working days, the grievant may appeal 
	  the decision to the hearing officer who must render a decision on the grievance with 	
	  ten days of receipt of the appeal.	

The grievant will receive the results in writing after each step.
		
NOTE* 
1.	Rapid City Extension and Cheyenne River College Center will skip Step #3
2.	In the event the Grievance involves the District Director, the Support Services Coordinator will 
        assume the role of the Director in this process.
3.	Student can have representation at their own expense. 



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